After receiving your delivery, you have 14 days to return your order.

If you have any questions concerning your order, please do not hesitate to contact us. You can send us an email info@sfrt.lv or call our customer service at +37127779957

Monday to Friday: 9 am – 6 pm (Latvia time)

(excluding public holidays)

Kindly indicate your order number with all enquiries. You will find the order number in your order confirmation which you received by email.

International returns

After receiving your delivery, you have 14 days to return your order. The logistic provider depends on your country.

In order to return your order, please contact the SFRT customer service. Kindly inform us about the reason of your return. We will then email you a return label from our logistic partner in your country.

SFRT customer service:

Phone: +37127779957


Monday to Friday: 10 am – 6 pm (Latvia time)

(excluding public holidays)

Return address:


Ieriķu iela 5

LV-1084 Riga


+371 27779957


Refund of the purchasing price

The purchase price is refunded to the bank account specified by the customer. Please consider that the refund can take up to 14 days. We will inform you as soon as we have received your returns and started the reverse transaction.

If you paid by credit card, it depends on your credit card company how long the return of the money takes. The credit note will be listed on your next credit card billing.

Return cost

Please note that all expenses related to item return, including shipping, are covered by the customer.